Assists with designing, implementing, and maintaining components that support enterprise network, voice, and data systems. The successful candidate will work within a larger team of network engineers whose responsibility is to monitor and manage the Bath Iron Works (BIW) WAN and LAN networks. This position requires a strong desire and aptitude to become proficient with networking technologies.

Responsibilities

• Maintains data, voice, and video network hardware and systems; investigates, resolves and escalates technical incidents; researches, analyzes and isolates errors; assists with network assessments.
• Provides technical support for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action.
• Assist with installation and maintenance of network solutions, including hardware, software and device configurations.
• Assists testing various voice or data equipment such as routers, switches, optical equipment, firewalls, proxy devices, VPN, wireless, private branch exchanges (PBX), voice mail and call management systems.
• Performs configuration changes on various voice or data equipment such as routers, switches, firewalls, proxy devices, VPN, wireless, PBX, voice mail, call management systems, etc. to enhance performance.
• Safety Leadership, Project Execution, Team Collaboration and Communication, and Continuous Improvement.

Work Environment

• Job is on-premises in an office environment.
• Participate in an after-hours on-call support rotation.
• Occasional need to support night time and weekend activities.
• Occasional travel may be required.

• 2+ years of experience working in Information Technology and/or IT Security.
• Certifications or relevant post-secondary education in network or information technology disciplines a plus.

Basic Qualifications

• Experience with network systems and solid understanding of networking principles.
• Experience working with network software and hardware, data, voice and video.
• Experience working with heterogenous enterprise client/server systems.
• Experience configuring and monitoring network security systems such as routers, firewalls and intrusion prevention systems.
• Knowledge of current network hardware, protocols and Internet standards.
• Competence with testing tools and procedures for voice and data circuits.

Personal Attributes

• Analytical and problem-solving skills.
• Skilled in time, priority, and task management.
• Good interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Ability to convey a professional demeanor and deal confidently with technical problems.