Designs, implements and maintains components that support enterprise network, voice and data systems. The successful candidate will work within a larger team of network engineers whose responsibility is to monitor and manage the Bath Iron Works (BIW) WAN and LAN networks. This position requires strong proficiencies working with networking technologies.
Responsibilities
- Maintains data, voice and video network hardware and systems; investigates, resolves and escalates technical incidents; researches, analyzes and isolates errors; assists with network assessments.
- Provides technical support for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action.
- Installs and maintains network solutions, including hardware, software and device configurations.
- Provide guidance and support for configuration changes on various voice or data equipment such as routers, switches, firewalls, proxy devices, VPN, wireless, PBX, voice mail, call management systems, etc. to enhance performance.
- Assists with designing, implementing and maintaining network solutions such as LAN, WAN, WLAN and voice systems in accordance with specified requirements. Prepares data or voice network diagrams and drawings to document and assist in communicating current operation status of networks.
- Prepares proposal documentation and information to meet requirements. Assists with cost analysis and vendor comparisons to ensure cost-effective and efficient operations.
- Provides mentorship to more junior engineers.
Work Environment
- Job is on-premises in an office environment.
- Participate in an after-hours on-call support rotation.
- Occasional need to support night time and weekend activities.
- Occasional travel may be required.