Implements and maintains components that support enterprise network, voice and data systems. The successful candidate will work within a larger team of network engineers whose responsibility is to monitor and manage the Bath Iron Works (BIW) WAN and LAN networks. This position requires demonstrated proficiencies working with networking technologies.

Responsibilities

• Maintains data, voice and video network hardware and systems; investigates, resolves and escalates technical incidents; researches, analyzes and isolates errors; assists with network assessments.
• Provides technical support for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action.
• Installs and maintains network solutions, including hardware, software and device configurations.
• Tests and performs configuration changes on various voice and data equipment such as routers, switches, optical equipment, firewalls, proxy devices, VPN, wireless, private branch exchanges (PBX), voice mail and call management systems.
• Assists with implementing and maintaining network solutions such as LAN, WAN, WLAN and voice systems in accordance with specified requirements.
• Prepares data or voice network diagrams and drawings to document and assist in communicating current operational status of networks.

Work Environment

• Job is on-premises in an office environment.
• Participate in an after-hours on-call support rotation.
• Occasional need to support night time and weekend activities.
• Occasional travel may be required.

• Bachelor’s degree in a relevant technology related discipline or equivalent combination of experience and education.
• 5+ years of experience working in Information Technology and/or IT Security.
• Certifications in network or information technology disciplines a plus.

Basic Qualifications

• Experience with network systems and solid understanding of networking principles.
• Experience working with network software and hardware, data, voice and video.
• Experience working with heterogenous enterprise client/server systems.
• Experience configuring and monitoring network security systems such as routers, firewalls and intrusion prevention systems.
• Working technical knowledge of current network hardware, protocols and Internet standards.
• Competence with testing tools and procedures for voice and data circuits.
• Experience with LAN, WAN and WLAN solution implementation.
• Experience with network capacity planning.

Personal Attributes

• Solid analytical and problem-solving skills.
• Skilled in time, priority and task management.
• Good interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Ability to convey a professional demeanor and deal confidently with technical problems.