The Bath Iron Works Information Technology team is seeking a dynamic individual with diverse and progressive IT leadership experience to assume the role of IT Business Relationship Manager. In this role, the successful candidate will lead a team responsible for the following:
- Building strong, collaborative relationships with business clients & IT service owners.
- Track client satisfaction with services provided and develop continuous improvement plans based on feedback.
- Ensure that effective communication occurs related to service delivery and project delivery.
- Manage the expectations and priorities of multiple business stakeholders.
- Provide clear points of contact within IT for each business stakeholder.
- Act as a bridge between IT and the business.
- Ensure alignment of IT priorities with overall business objectives.